Policies

Requirements for purchasing – PFI is a wholesale only supplier. We sell to businesses with frames and / or framing services as an integral part of the products sold or supplied. Customers must have a resale tax number and appropriate business licenses as required. Please print new account application and return to customer service.

Return Policy – please inspect all merchandise upon receipt. No returns after 30 days. No returns on altered merchandise (i.e. moulding, mats, glass that have been cut, frames that have been fitted).  20% restock fee on items returned.

Payment policy – We accept all major credit cards, checks and cash. There is a $30 return check fee. Our terms are 2%15 Net 30 days with qualifying credit. No discounts on past due accounts. Accounts over 60 Days will automatically be changed to C.O.D. Accounts over 90 days will be placed on “Hold” (no orders allowed).

General Information